Privacy Policy

Privacy Policy

1. Who We Are

TalarMade Ltd operates the website https://talarmade.com. Our registered office is Edinburgh House, Millennium Way, Chesterfield S41 8ND, United Kingdom. We specialise in designing, sourcing and supplying orthotic products, and providing NHS orthotic services, education & training worldwide.

2. Information We Collect

Comments

When visitors leave comments, we collect:

• The data entered in the comment form (name, email, website, and comment content)
• Your IP address and browser user-agent string (for spam detection)
• An anonymised string (hash) of your email address to check for a Gravatar profile. See the Gravatar privacy policy.

Once your comment is approved, your Gravatar image is publicly visible next to your comment.

Account Registration & Profile

If you register, we collect the personal information you provide to maintain your profile. You can edit or delete your profile information at any time (excluding your username). Website administrators can also manage this data.

Media

If you upload images or files, we recommend removing embedded location (EXIF) data. Visitors can download and extract metadata from uploaded files.

Clinic Bookings or Enquiries

If you request a consultation or training session, we may collect your name, contact details, preferences and submission IP address.

3. Cookies

We use cookies to enhance user experience:

• Comment cookies – save your name, email, and website (expires after one year)
• Login cookies – check browser capability (temporary session cookie)
• Authenticated cookies – store login info for two days (or 14 days if “Remember Me” is selected); display preferences for one year
• Editor cookies – used to track post edits (expires after one day)

You can disable cookies in your browser settings, but some site functions may be affected.

4. Embedded Third-Party Content

Articles may include embedded content (e.g., videos, images). This content behaves as if you’ve visited the third-party site directly. These sites may collect data, use cookies, and monitor interactions, especially if you’re logged into their services.

5. How We Use and Share Your Data

• Comment moderation: Your IP may be shared with anti-spam services
• Enquiries: We use your details solely to respond to queries or bookings
• Password resets: Your IP address may appear in reset emails

We do not sell or share your data with external advertisers or marketers.

6. Data Retention

• Comments and metadata are stored indefinitely
• Registered user data is retained until you request deletion (excluding legal or regulatory obligations)

7. Your Rights

Under the UK GDPR and Data Protection Act 2018, you have the right to:

• Request access to your data
• Correct inaccuracies
• Request deletion (subject to legal exceptions)
• Restrict or object to processing
• Lodge a complaint with the ICO

To exercise these rights, please contact us using the details below.

8. Data Security

We implement appropriate technical and organisational measures to safeguard your personal data. Access is restricted to authorised TalarMade personnel and trusted service providers where necessary.

9. Children’s Privacy

This website is intended for adult and professional use. We do not knowingly collect personal data from anyone under 16 without parental consent.

10. Contact & Data Controller

Controller: TalarMade Ltd
Address: Edinburgh House, Millennium Way, Chesterfield S41 8ND, UK
Phone: 01246 268 456
Email: info@talarmade.com

11. Updates to This Policy

This Privacy Policy may be updated from time to time. Updates will be posted on this page with a revised date. Significant changes may be notified via email to registered users.

Last revised: 23 April 2023

12. Additional Resources

• About Us – TalarMade Ltd
• For information about policies such as Modern Slavery and Carbon Reduction, please visit the website footer.